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Privacy
Policy
Introduction
At Physical Therapy Nest, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect personal information when you interact with us through our websites, contact us for services, or visit our clinics. We are fully committed to maintaining the confidentiality and security of your Protected Health Information (PHI) and Personally Identifiable Information (PII), in compliance with HIPPA (Health Insurance Portability and Accountability Act) and all applicable privacy laws.
Patient Privacy Commitment
We understand the sensitive nature of health information. Any data we collect whether for scheduling, insurance verification, treatment planning, or follow-up is used strictly for your care. We never sell or share your personal or health data wiht third parties for marketing or promotional purposes.
What We Collect
When you reach our to us via our website, phone, or in person, we may collect:
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Full name, email address, and phone number
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Insurance provider and policy information
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Health-related concerns and appointment preferences
HIPPA & PII Protection
All personal and health-related information you share is protected under HIPAA. We maintain administrative, technical, and physical safeguards to ensure data confidentiality. This includes encrypted storage, access controls, secure email communication, and employee training on privacy practices.
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We only retain information as long as necessary to provide services and maintain records in accordance with legal and clinical requirements.
SMS/MMS Communication
If you opt in to receive SMS or MMS message from us, we may use your mobile number to send appointment reminders, treatment follow-ups, and important updates related to your care. These messages will only contain information relevant to your treatment or scheduling with our clinic. Your phone number will never be shared, sold, or used for marketing purposes. You can opt out at any time by replying STOP to any message. Standard message and data rates may apply based on your mobile carrier.
Use of Cookies & Analytics
Our websites may collect limited device and usage data, such as IP address, browser type, and referring URL via cookies or analytics tools. This helps us improve site performance and security. You can control cookies settings in your browser.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, contact us at:
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Phone: (718)554-3680
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Fax: (718)744 - 0906
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Email: office@physicaltherapynest.com
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Mailing Address: 2919 Avenue S Brooklyn, NY 11229
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